Orders are dispatched from our Sydney warehouse. Our processing time is usually 24-48 hours (business days). We ship Australia wide on most orders. If no shipping rates appear for your area, please contact us.
After ordering, you will receive an order confirmation to your specified email address. You will then receive another email with delivery information once your order is ready for dispatch.
Standard Shipping
This is our most affordable shipping service. This is a 1 man delivery service. Delivery is to front door only. This does not include bringing goods inside your home, furniture assembly or rubbish removal. If you select this service for a heavy / bulky item, the courier may need assistance safely unloading the item. Please do not select this service if you are expecting the courier to bring your order inside your house or apartment.
White Glove Shipping
This is our premium delivery service. White Glove will usually be a 2 man delivery service. Furniture assembly and rubbish removal will be available on most orders. We will contact you after ordering to discuss delivery details.
Order Pickup
Pickup is available from our Sydney warehouse. Our address is 91 Mandoon Road, Girraween NSW 2145. We are open 8am to 4pm, Monday to Friday. Please let us know by phone or email what day you would like to pickup so that we can ensure that your order is ready.
Delivery Charges
Delivery charges are automatically calculated once you reach the checkout page. Simply enter your shipping address to get a delivery quote. You can also get a quote on the product page, by clicking “Get a Shipping Quote”. If no prices appear for your area, please contact us for a delivery quote.
Free Standard Shipping
We offer Free Standard Shipping* to Sydney metro addresses for orders over $750. We also offer Free Standard Shipping* to Canberra, Melbourne and Brisbane (metro) addresses for orders over $2250.
Free Shipping on Home Decor
We offer Free Standard Shipping* on our Homewares range. Minimum spend $50.